Udemy Professional Diploma In Hotel and Front Desk Operations


    Seeders : 4      Leechers : 34

Torrent Hash : AD8E136E65D50E9D112EBBB624F732BC8E742112
Torrent Added : at Nov. 13, 2025, 9:22 a.m. in Other
Torrent Size : 1.4 GB


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Torrent File Content (3 files)


Udemy Professional Diploma In Hotel and Front Desk Operations
     Get Bonus Downloads Here.url -
180 bytes



     1 - Introduction.mp4 -
22.0 MB



     2 - Hotel Departments the Front Offices Role.mp4 -
24.3 MB



     3 - Property Types Service Levels Brand Standards.mp4 -
25.1 MB



     4 - Front Office Org Chart Roles Skills Career Paths.mp4 -
26.9 MB



     42 - Career Pathways in Front Office Hotel Management.mp4 -
44.8 MB



     43 - Mobile Checkin Kiosks Messaging Chatbots AI at the Front Desk.mp4 -
50.9 MB



     44 - Course WrapUp Congratulations.mp4 -
51.0 MB



     5 - PMS CRS Channel ManagersHow They Work Together.mp4 -
17.4 MB



     6 - OTA Ecosystem Extranet Mastery.mp4 -
52.0 MB



     7 - POS Interfaces Data Flow Across the Hotel.mp4 -
43.6 MB



     8 - KeycardLock Systems Privacy Access Control.mp4 -
25.3 MB



     9 - Mobile Checkin Kiosks Messaging Chatbots AI at the Front Desk.mp4 -
41.1 MB



     10 - Reservations vs Sales Scripts Qualification Conversion.mp4 -
44.4 MB



     11 - Rate Plans Packages Restrictions Availability BAR CTA MLOS.mp4 -
31.5 MB



     12 - Distribution Parity StopSell CloseOuts.mp4 -
17.0 MB



     13 - Handling Inquiries Email Phone Live Chat Best Practices.mp4 -
27.6 MB



     14 - Group Bookings Allotments Room Blocks.mp4 -
25.3 MB



     15 - PreArrival Communication Upselling Arrival Prep Checklists.mp4 -
26.6 MB



     16 - Room Assignment Strategy Readiness Coordination.mp4 -
26.6 MB



     17 - Identity Verification PreAuths PCI Basics.mp4 -
27.8 MB



     18 - Registration Cards Legal Requirements Local Taxes.mp4 -
19.9 MB



     19 - VIP Loyalty Special Requests Handling.mp4 -
61.0 MB



     20 - Bell Desk Porterage Concierge Coordination.mp4 -
26.1 MB



     21 - Guest Communication Service Recovery WOW Moments.mp4 -
17.8 MB



     22 - CrossCultural Etiquette Professional Communication.mp4 -
25.5 MB



     23 - Safety Security Lost Found Incident Logs.mp4 -
54.8 MB



     24 - Housekeeping Sync Room Status Codes Turnovers Rush Rooms.mp4 -
26.2 MB



     25 - Handling Complaints Deescalation Techniques.mp4 -
28.9 MB



     26 - Folios Charges Allowances Payment Methods.mp4 -
44.4 MB



     27 - Deposits Refunds Chargebacks Disputes.mp4 -
27.4 MB



     28 - Night Audit Balancing Close Day Roll Procedures.mp4 -
50.2 MB



     29 - Audit Reports Variance Investigation KPIs.mp4 -
27.4 MB



     30 - Fraud Prevention Internal Controls Cash Handling SOPs.mp4 -
27.9 MB



     31 - Express vs Standard CheckOut Flows Late CheckOuts.mp4 -
25.9 MB



     32 - Billing Accuracy Tax Invoices Dispute Resolution.mp4 -
56.6 MB



     33 - Reviews Reputation Management CRM Retention.mp4 -
27.3 MB



     34 - Forecasting Overbooking Strategy Walk Policies.mp4 -
26.7 MB



     35 - FrontDesk Upselling CrossSelling That Actually Works.mp4 -
27.0 MB



     36 - NoShows Cancellations Early ArrivalsDepartures DayUse.mp4 -
21.9 MB



     37 - Corporate Accounts Negotiated Rates OTA Relationships.mp4 -
26.5 MB



     38 - EventGroup Coordination with Sales Banquets Ops.mp4 -
26.2 MB



     39 - Shift Planning Rosters Briefings Handover Notes.mp4 -
27.6 MB



     40 - SOPs Checklists Training Plans Skills Matrices.mp4 -
28.3 MB



     41 - Quality Assurance Mystery Audits Continuous Improvement.mp4 -
27.3 MB



     Bonus Resources.txt -
70 bytes


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