Udemy The Art of the Save Proven Tactics to Winback Clients

Udemy The Art of the Save Proven Tactics to Winback Clients
     Get Bonus Downloads Here.url -


     1 - Welcome & Orientation.en_US.vtt -


     1 - Welcome & Orientation.mp4 -


     1 - The Iceberg Theory.en_US.vtt -


     1 - The Iceberg Theory.mp4 -


     2 - Managing Your Amygdala - How to stop your own Panic Response.en_US.vtt -


     2 - Managing Your Amygdala - How to stop your own Panic Response.mp4 -


     3 - The Power of the Pause - Why silence is your best tool in the first 10 seconds.en_US.vtt -


     3 - The Power of the Pause - Why silence is your best tool in the first 10 seconds.mp4 -


     1 - R - Regulate & Reflect (Active Listening).en_US.vtt -


     1 - R - Regulate & Reflect (Active Listening).mp4 -


     2 - E - Empathize (Without Agreeing to Cancel).en_US.vtt -


     2 - E - Empathize (Without Agreeing to Cancel).mp4 -


     3 - A - Ask (The Discovery Dig).en_US.vtt -


     3 - A - Ask (The Discovery Dig).mp4 -


     4 - L - Lead (The Pivot).en_US.vtt -


     4 - L - Lead (The Pivot).mp4 -


     1 - The Downsell vs. The Pause.en_US.vtt -


     1 - The Downsell vs. The Pause.mp4 -


     2 - Re-aligning Expectations - How to admit fault (if necessary) to rebuild trust.en_US.vtt -


     2 - Re-aligning Expectations - How to admit fault (if necessary) to rebuild trust.mp4 -


     3 - The 30-Day Prove It Plan.en_US.vtt -


     3 - The 30-Day Prove It Plan.mp4 -


     4 - Customer-Focused Choice of Words.en_US.vtt -


     4 - Customer-Focused Choice of Words.mp4 -


     5 - The Importance of a Growth Mindset in Combatting Negativity.en_US.vtt -


     5 - The Importance of a Growth Mindset in Combatting Negativity.mp4 -


     6 - The 4 A's of Relationship Retention.en_US.vtt -


     6 - The 4 A's of Relationship Retention.mp4 -


     7 - Keeping the Conversation Rapport-Focused.en_US.vtt -


     7 - Keeping the Conversation Rapport-Focused.mp4 -


     1 - Scenario A It's just too expensive right now. (The Budget Objection).en_US.vtt -


     1 - Scenario A It's just too expensive right now. (The Budget Objection).mp4 -


     2 - Scenario B We aren't seeing results. (The Performance Objection).en_US.vtt -


     2 - Scenario B We aren't seeing results. (The Performance Objection).mp4 -


     3 - Scenario C My boss wants to switch vendors. (The Stakeholder Objection).en_US.vtt -


     3 - Scenario C My boss wants to switch vendors. (The Stakeholder Objection).mp4 -


     4 - Roleplay Scenario D The Value Erosion Objection.en_US.vtt -


     4 - Roleplay Scenario D The Value Erosion Objection.mp4 -


     1 - Course Conclusion and Next Steps.en_US.vtt -


     1 - Course Conclusion and Next Steps.mp4 -


     Bonus Resources.txt -

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